Good Old Fashion Customer Revolt

On October 2, 2018 SoftwareAdvocates blogged about a major negative change impacting FROM SA Microsoft 365 E3 and E5 customers right to use perpetual copies of Office. Well it appears this did not go over well with affected customers because on May 23, 2019 Microsoft reversed course and restored the prior Office “Dual Use Right” to these customers. Nice to see customers votes still count.

Click here to read the Microsoft May 23, 2019 announcement…

Click here to read SoftwareAdvocates October 2, 2018 post…

We have confirmed the June 2019 Product Terms have been updated to reflect this change. The exact language below is from page 6 of the June 2019 Microsoft Product Terms:

“Microsoft 365: The decision to end the right to use Office Professional Plus for Microsoft 365 From SA Customers (sometimes referred to as Extended or Dual Use Rights) has been reversed. As a result, the language ending this use right effective August 1, 2019 has been removed.”